Warranty

Most products carry the maker's warranty. The warranty period for each product is shown in its specifications. Keep your GST invoice, as it is your proof of purchase.

Solar products

Panels, inverters and batteries have separate warranties for product defects and for performance. Terms: [WARRANTY TERMS].

Fire safety products

Extinguishers should be inspected and refilled on the schedule given by the maker. Refill and service terms: [REFILL AND SERVICE TERMS].

Making a claim

Write to [SUPPORT EMAIL] with your order number, a description of the problem and photos.